Customer accounts

DEW Debt Recovery team
GPO Box 1047, Adelaide 5001
Phone: (+61 8) 8204 9263
Fax: (+61 8) 8115 1256
Email: DEWdebtrecovery@sa.gov.au

Contact the DEW Debt Recovery Team for enquiries related to your customer account, including:

invoices and statement copies
outstanding balance and payment enquiries
existing payment plans and the establishment of new payment arrangements
refunds on credit account balances.

For enquiries relating to a water licence (not account payment related), contact your local water licence office.

For enquiries relating to Crown land or shacks, refer to the phone contact in the detail of your invoice or contact your local Crown land office.

Acknowledgement of Country

The state government acknowledges Aboriginal people as the First Peoples and Nations of the lands and waters we live and work upon and we pay our respects to their Elders past, present and emerging. We acknowledge and respect the deep spiritual connection and the relationship that Aboriginal and Torres Strait Islander people have to Country.

We work in partnership with the First Peoples of South Australia and support their Nations to take a leading role in caring for their Country.