The Department for Environment and Water (DEW) uses social media channels to distribute information to the community.

This includes:

• news
• events
• updates
• department programs.

The social media channels and page names we operate include:

Facebook

• Cleland Wildlife Park
• Environment SA News
• Good Living
• Heritage South Australia
• National Parks and Wildlife Service SA
• River Murray SA
• State Flora

Instagram

• National Parks and Wildlife Service SA
• Cleland Wildlife Park

Twitter

• SA Department for Environment & Water

YouTube

• Department for Environment and Water
• National Parks and Wildlife Service South Australia

Terms of Use

How we manage our social media channels

All our social media channels are managed and operated by the Communications and Engagement Branch of the Department for Environment and Water.

When we are online

Our social media accounts are monitored from 9:00 am to 5:00 pm Monday to Friday.

We respond to enquiries, comments and direct messages during these hours.

Comments may be disabled on posts outside of these hours or when resources are unavailable.

The social media sites used by DEW may occasionally be unavailable and DEW accepts no responsibility for lack of service due to this downtime.

Code of conduct

We welcome questions and commentary on our social media pages and expect users to be relevant and respectful.

DEW reserves the right to delete or block any comments, replies or direct messages that:

• use profanity
• abuse, harass or threaten others
• contain misleading, deceptive, false, defamatory, explicit, threatening, violent or libellous content
• could be considered prejudicial, racist or inflammatory
• are considered spam or trolling
• impersonate or falsely represent a person or entity
• infringe on the intellectual property rights of others
• promote sale of products or services for any commercial purpose unless you have our written consent to do so
• contain personal information (email addresses, phone numbers or private addresses).

Following and sharing content

We may like, share or re-publish content outside of our regular portfolio. This does not constitute endorsement of content.

Similarly, we may choose to follow other organisations or individuals. Being followed by DEW social media channels does not imply endorsement of any kind.

Link shortening

We may shorten URLs with commonly used link compressing services, such as Bitly or Hootsuite’s ow.ly.

Privacy

In accordance with South Australian Government State Records Act 1997 and The Archives Act 1983, all DEW social media content will be recorded and archived, as part of legislative requirements for Government record keeping.

Disclaimer

The information provided through DEW’s social media accounts is presented by the department for the purpose of disseminating information for the benefit of the public. While all efforts are made to ensure the accuracy of the information presented, the department does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts. Content posted by members of the public or organisations to DEW profiles do not represent the official view of DEW.

In an emergency call 000.

Acceptance of Terms of Use

By following or posting to DEW’s social media accounts, including comments or messages, you are adhering to our social media terms of use.

Any repeated violations to our terms of use will result in the user being blocked or banned from accessing DEW-managed social media accounts.