> Water and River Murray > Water and dry conditions

Emergency bulk water collection points

Three temporary, emergency bulk water collection points will be established in the Adelaide Hills from Thursday 6 March in response to unprecedented dry conditions and unmet water carting demands.

Operational hours

SA Water will staff the emergency bulk water collection points from 7am to 7pm, 7 days a week. Operational hours may be adjusted in response to demand, as water use at these points will be monitored carefully.

Emergency supply only

These temporary bulk water collection points are intended to provide emergency supply to households for domestic purposes only. They are not intended for commercial livestock or watering gardens.

Required household information

When collecting water, households must provide:

Name
Address
Phone number
Email
Signature

Bring your own disinfected food-grade container.

Photo identification is required to verify identity.

Important health advice

Water is of drinking quality at the point of collection, but you must use food-grade containers to keep it clean once it leaves the pipe. If disinfected food-grade containers are not used, the water will not be suitable for drinking.

Household water calculator

SA Water’s online calculator estimates household water consumption. There are also handy tips - such as shorter showers, turning off taps and efficient watering - that can help you save water.

Site selection and duration

These locations were chosen based on SA Water’s mains network capacity to safely supply water at the required rate and volume and for safe vehicle access. A fourth location in or near Aldinga is being considered for the southern Fleurieu.

Disclaimer

Once collected from a water collection point, the customer will be responsible for all aspects of the transportation and storage of water collected. The State of South Australia (including SA Water and the Department for Environment and Water) makes no warranty or representation about the quality and safety of the water after collection, including but not limited to any contamination that may occur after collection. All aspects of the transportation, storage and use of collected water are at the risk of the user.