Water Register FAQs
Below are some Frequently Asked Questions about the new Water Register.
If you have a question that isn’t answered below, please feel free to get in touch at dew.mywater@sa.gov.au or call us on 08 7133 7333 during business hours.
How can I search the Register?
- For a Water Licence, Site Use Approval, or a Permit: You will need either the water licence, approval or permit number (e.g. WL-012345) OR a land title prefix, title volume number & title folio number (e.g. CT Volume 1234 Folio 523)
- For a Water Resource Works Approval – you simply need the works approval number.
- Please note, you can no longer search for a Water Account on the public Water Register.
Where can I find the details of a Security Interest (SI)?
- Search for the water licence you wish to know about. The search result box that appears will note whether a licence has a security interest registered against it.
- For details of the security interest, check the box at the end of the table to obtain an extract from the Register. Please note that a fee is payable for this extract.
Licence numbers must have six digits - WL-012345
- Licence numbers have been updated to meet the new Water Register’s configuration requirements. (In most cases an additional 0 has been added to make up 6 digits).
- We can provide you your new licence number over the phone after asking some identifying questions. Alternatively, your new number will be on all future correspondence from us.
Where can I find Licence holder’s names?
- Details of licence holders on are no longer available on the Water Register free of charge.
- You can now pay for an extract of a water licence which provides various details including the licence holders’ name.
- An extract of a water licence will also include additional details such as security interests.
- Requiring payment for an extract of a water licence enables the department to provide an additional a layer of protection for the identity of licence holders.
How much does an extract cost?
- $12.60
Why can't I see an entitlement I purchased recently?
Some transfers and trades submitted since 23 February 2024 are not yet visible in the Water Register. This is because we are still processing a small number of applications received since that date. Please contact the mywater Contact Centre if you have any questions or concerns about a specific entry in the Register.